University of Virginia hiring Director of Academic Operations in Charlottesville, VA | LinkedIn (2024)

The McIntire School of Commerce at the University of Virginia seeks applicants for the position of Director of Academic Operations (DAO) to lead the Academic Operations (AO) team and partner in delivering an outstanding environment for teaching and learning to transpire at McIntire. The AO team, part of the School’s broader Student Success Office, plays a key role in supporting both faculty and students. They are responsible for ensuring the smooth execution of undergraduate, graduate, and non-degree programs, guaranteeing that academic programs are delivered at the highest standard. This work includes services and logistics that impact academic planning, space management, faculty engagement, and student data processing.

The DAO leads the AO unit and works closely with faculty and other administrators to provide comprehensive academic services for all programs at McIntire. The position is responsible for ensuring the accuracy, integrity, and confidentiality of academic data and provides critical consultation and support related to developing, implementing, and monitoring McIntire's undergraduate and graduate curriculum. The DAO provides comprehensive registrar services to McIntire community and ensures student progress is reported, audited, and communicated in a timely and accurate manner throughout their time at the School. Additionally, they serve as the key steward of student data and manage access to the Student Information System (SIS) for the school. The DAO is the key relationship manager with other University offices that support academic planning, academic policies and degree progress issues. These offices include but are not limited to other school registrars, the Office of the University Registrar (UREG), Student Financial Services (SFS), and the UVA Military Educational Benefits Team.

The successful candidate will have experience leading teams who work with student records, data management, and student information systems. They will also have experience developing and implementing innovative ways to streamline and improve processes to maximize efficiency and effectiveness. In addition, candidates should demonstrate excellent organizational skills, outstanding customer service, strong interpersonal skills, a commitment to supporting a diverse community of learners, and the ability to thrive in a fast-paced, team-oriented, and entrepreneurial environment. Creativity, strong written and oral communication skills, and technology proficiency are vital. Flexibility to work occasional evenings and weekends based on program schedules and student needs is preferred.

International travel opportunities with one of McIntire’s short-term study abroad programs may be available to staff members on an optional basis.

Required Qualifications

• Bachelor’s degree and at least 8 years of experience in academic administration
• Proficiency in Microsoft Office suite, especially Excel

Preferred Qualifications

• Master’s degree in student affairs, higher education, counseling, or equivalent field
• Experience with student information and reporting systems such as UVa’s SIS and UBI
• Working knowledge of tools such as Qualtrics, Acalog, Curriculog, ImageNow, Stellic, EMS, Salesforce, and DocuSign

The position is eligible for participation in UVA Flex Work as outlined in the University Workplace Flexibility Policy. Please note that UVA Flex Work arrangements are reviewed regularly to ensure they meet the evolving needs of the department, school, and University as approved by the Unit Supervisor and Dean’s Office.

The selected applicant will be required to complete a background check prior to their first day of employment per university policy.

Anticipated hiring range : $90,000 - $100,000

About the School: The University of Virginia is one of the highest-ranked public universities in the United States, and the McIntire School of Commerce (www.commerce.virginia.edu) awards a Bachelor of Science in Commerce, and Master of Science degrees in the Management of Information Technology, Business Analytics, Commerce, Accounting, and Global Commerce. McIntire is recognized for excellence and innovation in undergraduate and graduate business education and scholarship. The McIntire School is dedicated to educating and inspiring students to become visionary leaders who shape global business with integrity, purpose, intercultural fluency, and a fundamental understanding of how commerce can contribute to the common good for all.

To ApplyPlease visit UVA job board: https://jobs.virginia.edu/us/en/ and search for

"R0064568"

Complete An Application Online And Attach

• Cover letter to include your interest in the position and your knowledge, skills, abilities, and experiences
• Resume

PROCESS FOR INTERNAL UVA APPLICANTS: Please apply through your Workday Home page, search "Find Jobs", and search for "R0064568".

***Please note that you MUST upload ALL documents into the CV/Resume box. Applications that do not contain all of the required documents will not receive full consideration.***

Recruiter

For questions about the application process, please contact Rhiannon O’Coin, Senior Academic Recruiter, at rmo2r@virginia.edu.

For more information about UVA and the Charlottesville community please see www.virginia.edu/life/charlottesville and https://embarkcva.com/

PHYSICAL DEMANDS: This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician’s Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex, pregnancy, sexual orientation, veteran or military status, and family medical or genetic information.